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I have a mother whose nature is somewhat hard-hearted. She treats the servants harshly because she had some experiences with servants which made her not trust them. When I try to advise her she gets angry with me and says that I prefer the servants to her. I cannot speak if she does anything to the servant and I cannot keep quiet because I see her mistreating her. What should I do?.
Published Date: 2005-03-05
Praise be to Allaah.

If a Muslim abuses the power that Allaah has given him over those who are under his care or authority, such as servants, workers or others under his care, then he should remember the power that Allaah has over him.
It was narrated that Abu Mas’ood al-Badri (may Allaah be pleased with him) said: I was beating a slave of mine with a whip, then I heard a voice behind me saying, “Remember, Abu Mas’ood.” I did not recognize the voice because I was so angry, but when he drew close to me I saw that it was the Messenger of Allaah (peace and blessings of Allaah be upon him), and he was saying, “Remember, Abu Mas’ood; remember, Abu Mas’ood.” I threw the whip aside and he said, “Remember, Abu Mas’ood, that Allaah has more power over you than you have over this slave.” I said, “I will never beat another slave again.” Narrated by Muslim, 1659.

Allaah made our Prophet Muhammad (peace and blessings of Allaah be upon him) a good example for us, whose example and guidance we should follow. The Prophet (peace and blessings of Allaah be upon him) was the best of people in attitude towards his servants; he did not scold them and beat them, even if they went against his instructions. Anas (may Allaah be pleased with him) served the Prophet (peace and blessings of Allaah be upon him) for ten years, and he describes to us how he treated him:

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It was narrated that Anas (may Allaah be pleased with him) said: I served the Prophet (peace and blessings of Allaah be upon him) for ten years and he never said to me “Uff!” (a word of contempt) or “Why did you do such and such?” or “Why did you not do such and such?” Narrated by al-Bukhaari, 6690; Muslim, 2309. According to a version narrated by Muslim: He never criticized me for anything. According to another version narrated by Muslim (2310): Anas said: The Messenger of Allaah (peace and blessings of Allaah be upon him) was the best of people in attitude. One day he wanted to send me on an errand and I said, “By Allaah, I will not go.” But my intention was to go and do what the Prophet of Allaah (peace and blessings of Allaah be upon him) had told me to do. I went out and passed by some boys who were playing in the market, and there the Messenger of Allaah (peace and blessings of Allaah be upon him) took hold of me by the neck from behind. I looked at him and he was smiling. He said, “O Unays, did you go and do what I told you to?” I said, “Yes, I will go, O Messenger of Allaah.” Anas said: By Allaah, I served him for nine years and I never heard him say for anything that I did, “Why did you do such and such?” or for something that I did not do, “Why did you not do such and such?”